Art. 1 SCOPE
These Terms and conditions govern relations between the Dhora Impresa Sociale S.r.l “, with registered office in Via Baldissero 21, 10080 Vidracco (TO), VAT and Fiscal Code number IT09860720011 – N. Rea TO – 1086515 (hereinafter: the Seller) and anyone making purchases online (the Costumer) through the Internet site https://thetemples.org/ (the Website) in accordance with the provisions of Part III, Title III, Chapter I, of the Consumer Code , Legislative Decree. n. 206/2005, amended by Legislative Decree no. n. 21/2014 and by the Legislative Decree. 70/2003 on electronic commerce. The transmission of an order through the Website implies acceptance of these Terms and Conditions, which are therefore irrevocably accepted at the time of conclusion of the purchase.
Art. 2 OBJECT
These Terms and Conditions govern the offer, forwarding and acceptance of orders for products made through the Website, excluding any sales made by parties other than the seller who are present on the same site through links, banners or other hyperlinks.
Art. 3 ACCOUNT
In order to place an order from the Website, the Customer can register and create an Internet account. To register, the Customer will be asked to provide valid and up-to-date personal information, including the name, phone number and e-mail address. Once registered, the Customer will receive a confirmation e-mail containing the access data to the Customer account, which the Customer can modify at any time by accessing the Website again. The Customer will be responsible for the confidentiality and security of the password and access data of his/her account. The Seller is not responsible for any misuse of the Customer’s account resulting from access and use of the password and access data to the account by third parties. The Seller reserves the right, at any time, to change the information
required for the execution of a new order or registration requirements. Each change will be indicated on the Website.
Art. 4 PRODUCTS AVALIABILITY
All orders are subject to the effective availability of the product at the time of ordering and to acceptance by the Seller according to art. 4 If an item ordered is not available, the Seller reserves the right to cancel the order, in which case the Customer will be notified accordingly. The Seller reserves the right to change the set of products available on the Website, the Customer can purchase only the products that show the “add to basket” button. The availability of the products must be considered purely indicative because, due to the simultaneous presence on the Website of multiple users, the products could be sold to other customers before the order acceptance.
Art. 5 ORDERS
Products may be ordered by clicking on the items the Customer wishes to purchase and then following the prompts that will appear on-screen. The Customer may check and correct any input errors in the order until the order is confirmed, by clicking the “Confirm Order” button on the checkout page. After placing an order, the Customer will receive an email from the Seller confirming the acceptance of the order and giving the Customer an order reference number. After this the order is accepted by both parties and the Customer can not revoke his consent. The accepted order is filed in the computer systems of the Seller and inserted into its IT systems for its evasion and for the issuance of tax documents. The Seller is not obliged to accept the order and may, at its discretion, decline to accept any order. In the case the Seller does not accept the order the Customer will be informed by e-mail.
Art. 6 CONTRACT CLOSING
The contract between the Customer and the Seller in relation to the Products ordered will only be closed when the Seller sends the Customer the Acceptance Confirmation.
Art. 7 PAYMENT
Payment for all orders must be made by wire transfer in advance or via Paypal payment or another electronic payment service installed of the website, following the instructions on the Site. The wire transfer must be made in favor of: Dhora Impresa Sociale to the following bank details: IBAN: IT57M0306930540100000071792 Bank: Intesa Sanpaolo, filiale di Ivrea IBAN: IT13L0103030540000000443327 In the event that the Customer chooses to collect the products ordered from the Seller’s premises as specified below in Article 9, the Customer may pay directly upon delivery of the same.
Art. 8 PRICES
Prices are expressed in euros and they include VAT but exclude delivery costs, which will be eventually added (at the cost shown) to the total amount due, once the Customer has selected the delivery method. In the event of an IT, manual, technical, or any other kind of error that may result in a substantial change, not foreseen by the Seller, of the selling price to the public, which makes it exorbitant or clearly derisory, the purchase order will be considered invalid and canceled and the amount paid by the Customer will be reimbursed within 14 days from the day of cancellation.
ART. 9 DELIVERY
The delivery of the products can be made, at the Customer’s choice, by collecting them at the Seller’s premises in Vidracco, via Baldissero n.21, c / o Damanhur Crea establishment, or at another location as specified in the pickup points list on the website, or by shipping by the Seller to the address indicated by the Customer.
In case of collection at the premises, if the order has not been paid it has the value of mere online booking of the products. The products can be collected at the premises showing a copy of the order confirmation and a valid ID, no later than 5 days from the date the order was placed. Once this period has elapsed without the Customer having collected the products, the reservation made by the Customer will be cancelled and the Seller can sell the products to other Customers. In case of shipment, the products will be delivered by standard courier to the address indicated by the Customer when ordering within 30 days from the date of receipt by the Customer of the order confirmation e-mail sent by the Seller. Shipments will take place exclusively within the list of countries specified on the website, therefore orders that provide for delivery outside the territory will be rejected by the Seller. For orders made with an indication of VAT number, the Seller will issue an invoice, which will be sent to the Customer by e-mail. The invoice will contain the information provided by the Customer during the purchase process. After the invoice has been issued, it will not be possible to make any changes to the data indicated in the same.
The Seller assumes no liability for disservices due to force majeure or unforeseeable circumstances, even if they are due to malfunctions and disruptions of the Internet, if the Seller fails to execute the order within the time specified in the contract.
ART. 11 WITHDRAWAL
In accordance with the applicable law, the Customer has the right to withdraw from the purchase without any penalty and without specifying the reason, within 14 days from the date of receipt of the products shipped by courier (therefore the products collected at the Seller’s premises are excluded). This right of withdrawal is exclusively reserved, according to the law, to consumers, that is only to natural persons who purchase products for their own use and act for purposes not related to their professional
activity. The withdrawal is excluded if the purchase is made indicating a VAT number. The Customer may exercise the right of withdrawal by sending any explicit declaration containing the decision to withdraw from the contract or alternatively transmit the model withdrawal form, as per Annex I, Part B, D.Lgs 21/2014 (not mandatory).
ART. 12 EFFECTS OF THE WITHDRAWAL
In case of withdrawal, the Customer is entitled to reimbursement of all payments made to the Seller, including delivery costs. These refunds will be made using the same payment method used by the Customer for the initial transaction. In case of withdrawal, the Customer is required to return at his own expense the products received from the Seller, without undue delay and in any case within 14 days from the day on which the Customer has communicated his withdrawal from this contract. The products must be delivered to the address: Dhora Impresa Sociale S.r.l. c / o Damanhur Crea, via Baldissero n.21, 10080 Vidracco (TO), Italy The reimbursement will be suspended until receipt of the products or until the Customer has demonstrated that he has returned the products. The Customer is only responsible for the diminished value of the products resulting from the handling of the products other than that necessary to establish the nature, characteristics and functioning of the products. The products must be returned intact, in the original packaging, complete in all its parts (including packaging and any documentation and accessory equipment) and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, the Seller will reimburse the amount of the products covered by the withdrawal within a maximum period of 14 days from the return, including any shipping cost.